Are you searching online for GOTV customer care number, Whatsapp number or email address? You’re on the right page. You’ll find all the information you need here.
Many people nowadays have turned to watching satellite TV because it is easy and convenient to use and it has a wide variety of channels to choose from.
The satellite television has made it possible for most consumers to receive signal for most channels even in remote areas and they can watch what they desire in clear images.
Even though GOtv is not a satellite television because it doesn’t use a dish to receive signal, it is similar, but as much as it comes with its pros so does the cons. Problems such as loss of signal during a storm, loss of digital audio or video or even missing channels could occur.
When this happens, one will need assistance from the service providers. Therefore, in this article, we’re going to learn more about GOtv and how to access their customer service when there’s a problem or when one needs assistance.
What is GOtv?
GOtv is a paid TV terrestrial service in Africa owned by broadcaster MultiChoice. It mainly consists of African and international programming.
The terrestrial TV service was founded in October 2011 by MultiChoice. It features news from the BBC, Al Jazeera and CNN, sports via SuperSport & ESPN, local & international content from Africa Magic & M-Net Movies among other channels, including Free To Air.
It is currently available in many countries in Africa including Nigeria.
To start enjoying the privileges this TV provides, you first need to have one. Go to any nearby dealer and get your GOtv, set it up and activate it, then you go on to pay for your subscription and start enjoying a lot of variety shows and entertainment programs.
All these process listed above could not be as simple as it looks. One could encounter difficulty trying to get a dealer, or an installer.
You can get confused and not know how to activate or pay for a subscription. That’s when one will need assistance. But before I state the customer care number and other ways of contacting them, I’d like to introduce what is called the GOtv Customer Self Service.
Want to know the customer care number for GOTV? Read on.
GOtv Customer Self Service
With its ever increasing number of subscribers the need for a self service portal became mandatory and GOtv provided one thereby empowering its customers to do certain task/service at the comfort of their homes.
This Self Service Portal allows the customers to;
Get a GOtv pack, Activate it, Pay for subscription, Fix errors, TV guide and Find a dealer.
It makes the process less stressful and more easier for customers.
Apart from this self service portal, there are other ways in which to make contact with GOtv service providers, which is all this article is about. So, let’s dive right to it.
GOtv Customer Care Number
The official GOTV Nigeria customer care number is +2348039044688. You can dial the number on your phone to contact the customer support team of the company.
GOTV Nigeria Email Address
If you will like to contact GOTV customer care reps by mail, send an email to GOtv.Nigeria@ng.multichoice.com.
In less than 24 hours, you will have your issues resolved.
GOTv SMS Shortcode And USSD Code
You can also contact the customer service via text messages. The number to text is 4688.
The company also have a USSD code you can dial on your phone to get your issues resolved by yourself. The GOTV self service USSD code is *288*1#
GOTV Social Media Pages
You can like their page on Facebook or follow them on Twitter. You can also chat them on WeChat.
Facebook: GOtv Nigeria
Twitter: GOtv Nigeria (@GOtvNg)
GOTV Head Office Address
The company’s head office is situated at Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State.
You can send a message via the shortcode, or dial the USSD for a variety of options or you could visit them in person at their headquarters shown in the address above.
GOtv is the home of African television and they are committed to delivering family entertainment to Africa. Their reliable service is one you can trust. You now have nothing to worry about as you can contact them anywhere and anytime to get assistance for any problem.
All you need to do is reach out to them using their official customer care number, Whatsapp number, email address and so on.